Frequently Asked Questions

Frequently Asked Questions2020-02-02T14:55:39+07:00

On this page you will find answers to some common questions about Binn Tour offers and the booking process. If you have any open questions left, please feel free to drop me a message by using the Contact form, E-mail or WhatsApp.

E-mail: hello@binntour.com

Whatsapp: +66 (0)95 138 8255

What tours can I book?2020-02-02T14:56:47+07:00

I am constantly working on new itineraries to show you the best of Bangkok and its vicinity. My suggested tours, such as the Bangkok Essential Temple Tour, cover some of the most popular sights. I can also create a customized program for you that takes into account your interests and available time.

What is your privacy policy?2020-01-12T00:21:53+07:00

Binn Tour takes data privacy seriously and will take all measures to keep your information secured. That includes all personal information that you provide through this website or other electronic means of communication. I will not use your data for sale. However, please note that I am required to transmit the full name of all tour participants to an insurance provider. This only serves to get you covered during a tour. Your information will not be disclosed to a third-party for any other reason.

How should I dress?2020-02-02T15:22:32+07:00

Bangkok Essential Temple Tour (or any visit to the Grand Palace): Strict dress code

In general, you must cover your shoulders and ankles. Prohibited outfits include:
– sleeveless shirts and tank tops (scarf covered not accepted)
– crop tops and see-through clothes
– short/capri pants and mini skirts (skirts or dresses just above the knees OK)
– torn pants
– tight pants
– bike pants

Appropriate attire can be purchased around and at the Grand Palace for 100-200 THB per piece.

Are Binn Tours private?2020-02-02T14:59:52+07:00

Yes, all my tours are private and reserved for your group only – even if you’re a solo traveler. The maximum size of each group is limited to 6 persons which does not include the tour guide.

How does the booking process work?2020-01-12T22:21:13+07:00

If you would like to book a tour, please use the Booking Form.

You will receive a response as soon as possible whether the tour is available for the indicated date. Please note that booking should be made 48 hours in advance in order to be processed in a timely manner.

If your selected tour is available, you will receive a payment link via PayPal. The booking can only be confirmed upon payment completion.

Are Binn Tours customizable?2020-01-11T21:23:41+07:00

All Binn Tours are private. As such, they are fully customizable and centered on your personal interests. Moreover, the program remains flexible even on the tour day! Simply let me know what you’re interested in and we’ll take it from there to see if Binn Tour is the right fit for you. There’s no commitment to book and I’ll be happy to provide any useful advice for your trip.

What are the terms and conditions?2020-02-02T15:13:58+07:00

After sending a booking request, you will receive a response as soon as possible. If the tour is available on your selected date, I will recapitulate all fees and provide a payment link via PayPal.

  • Please note that your booking is not confirmed until the full payment has been received.
  • Paid bookings that are canceled less than 24 hours before the tour departure time are non-refundable. However, you may choose a new date if it’s available.
  • Unless otherwise stated, each booking is for a maximum of 8 hours. I apply an hourly overtime fee of 250 THB per group.

Thank you very much for your understanding.

What is the refund policy?2020-02-02T15:19:52+07:00

You will receive a full refund if you cancel at least 24 hours before the departure time of the booked tour.

All bookings canceled less than 24 hours before the departure time are non-refundable, but you may choose a new date if it is available.

In case of cancellation by Binn Tour due to bad weather, you can choose a new date or receive a full refund.

How are tours priced?2020-02-02T15:10:23+07:00

The price of a tour may depend on the group size, the age of participants and in some cases the height of children.

As arbitrary as this may sound, certain temples in Bangkok charge different fees for children according to their height. In general, children below 120 cm or 4 feet get free entry. Children above 120 cm / 4 feet are charged the adult price.

Unless otherwise indicated, tour prices include entry fees for all stated sights and exclude transportation and expenses for meals and drinks.